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Pocket PC 2002 Service Pack 1 (EUU1) FAQ
By Chris De Herrera, Copyright 2002
 Version 1.08  Revised 7/24/2002

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So you've been having some problems with your Pocket PC 2002?  Well Microsoft released Service Pack 1 to all the the hardware manufacturers.  It fixes multiple problems that have been reported, including some networking issues.  I have some information in the Pocket PC 2002 Software Bugs List. The Service Pack 1 actually replaces some of the flash rom programs with updated versions so no additional ram is required after installation.  You will need 16 MB of free ram before loading the Service Pack 1.  If you do not have this free ram, you will not be able to install it.  Also there is no option to uninstall this service pack once you install it!

What's Included?

At this time, Microsoft does not provide a comprehensive list of all the files that are being updated via XIP on the Pocket PC.  By opening the .CAB file and viewing the file list, we can see that the following regions and applications are installed:

  1. Sync - Adds server sync options to ActiveSync

  2. Browsing - Pocket Internet Explorer updates.

  3. Coreapps -

For 24 MB roms:

  1. Apps -

See Microsoft's Pocket PC 2002 Service Pack 1 (EUU1) README for details.

Identifying if the Service Pack 1 has been Installed

Microsoft did not create a standard way to identify when Service Packs are installed on the Pocket PC 2002.  One way to see that Service Pack 1 is installed is to check in ActiveSync (Start - ActiveSync) on the Pocket PC and then click on Tools - Options.  If you see 3 tabs you have Service Pack 1 installed.  If you see 2 tabs you do not have Service Pack 1 installed.

OEMs that offer the Service Pack 1 for the Pocket PC 2002:

The following OEMs offer Service Pack 1 for the Pocket PC 2002. Some users have installed the Microsoft Service Pack 1 from other OEMS onto their Pocket PC.  Currently HP is the only OEM that has included their own patch along with Microsoft's SP1.

OEM Device Comment
Audiovox Maestro Standard Microsoft SP1
Casio E-200 Standard Microsoft SP1
Compaq iPAQ 3100, 3600 w/ Pocket PC 2002 Upgrade
iPAQ 3700 and 3800
Standard Microsoft SP1
Note: The latest ROMPaq for the iPAQ 3800 includes Service Pack 1 (version 2.20)
Hewlett Packard Jornada 560 Additional HP Patch - See Recommended Installation Instructions.
NEC MobilePro P300 Standard Microsoft SP1
Toshiba Genio E-570 NOTE: The E310 and E740 have the patch in rom
URThere @migo Patch not available - contact support

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