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BlackBerry Outage Sparks User Revolt

 
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ChrisDeHerrera
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Joined: 01 Feb 2000
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Location: Los Angeles, CA, USA
PostPosted: Sat Dec 26, 2009 6:54 pm    Post subject: BlackBerry Outage Sparks User Revolt Reply with quote

BlackBerry Outage Sparks User Revolt


The second outage in as many weeks for Research In Motion's BlackBerry e-mail service has prompted a mini-revolt among users.

The Crackberry blog, which tracks all things related to the addictive device, on Thursday was flooded with complaints from users who said RIM is losing its focus on customer service.

"One outage is bad enough, but when potential customers hear of two in one week, they get very nervous," said a Crackberry forum member who goes by the name Furballz. (Source: Paul McDougall, InformationWeek)


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