Pocket PC 2002 Bugs - Hewlett Packard

This bug list does not represent the views of Microsoft or the hardware manufacturers to identify or resolve issues with their products. The issues listed here may or may not be addressed by Microsoft and/or the hardware manufacturers as they see fit. All items listed are based on reports from users which may or may not be accurate.

Date Added	Device	Problem Description	Resolution
Hewlett Packard
2/4/01	Jornada 560 Series	When using the Calendar, the cursor pad does not scroll up/down in the same day instead it works the same as the left/right which scrolls to the previous/next day	Install HP's service Pack 1 to resolve this issue.
11/02/01	Jornada 560 Series	The backlight does not light all the way to the top of the screen. This is most noticeable if you hold the unit at an angle where the bottom is higher than level.	Open Issue.
11/02/01	Jornada 560 Series	When inserting or removing the CompactFlash card, the device goes automatically on; This could sometimes bring problems (if you haven't closed a program running on the CompactFlash card) Since the system automatically manages closing applications the user does not know when the application is really closed unless they check Start -Settings - System - Memory to make sure. Submitted by Daniel Fraenk	This is by design. However users should know this so they can make sure their device is turned off.
10/31/01	Jornada 560 Series	Start/Settings/Buttons - there is no way to redefine the Hot key 1(Hold) as that button is not on the list of buttons. Submitted by Ron Broadhurst	Open Issue
10/31/01	Jornada 560 Series	With headphones plugged in you can hear a loud hissing noise on the right channel. Submitted by Marc Zimmermann	Open Issue
10/30/01	Jornada 560 Series	Using Win 2K, USB cradle connection to sync. When I pull the 568 out of the cradle, sometimes it will not stop running active sync. The icon still shows up in the lower right hand corner of the today screen. Every time this happens, the HP will lock up at some point of using the PDA. If the HP successfully disengages, then the lockup will not happen. Submitted by Kevin Harrington	Open Issue
10/23/01	Jornada 560 Series	Display has pink lines throughout. At one time pressing on the case, the display would go back to normal. See Picture of Pink Screen. Reported by Tim Warner, PDA Life.	Contact HP for repair.
10/23/01	Jornada 560 Series	HP Travel Adapter makes loud buzzing sound while charging unit.	Open Issue. In the meantime, you can use a Jornada 540 series charger instead since they are the same voltage.
10/21/01	Jornada 560 Series	User hears quiet popping from the unit when they use the Jornada after the mute option has been selected.	Open Issue
10/21/01	Jornada 560 Series	Dark Gray frame around the display is not completely sealed. I see light coming from the edge of the Dark Gray area towards the edge of the unit near the Home and Tasks button. It looks rectangular.	Open Issue - Does not affect the usability of the unit.
10/21/01	Jornada 560 Series	Backlight is a blue tint. With the Fire theme installed, the color looks more brown than red. This will make pictures look more blue than other colors due to the tint of the backlight.	Open Issue
10/18/01	Jornada 560 Series	Paint rubs off the device after a month of use. The plastic underneath is grey.	Open Issue
10/2/01	Jornada 560 Series	Dust is visible in the center and the corner of the display See Photo of Dust.	Open Issue